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Exposure Visit Of STeP Students To Phoenix High Street Mall – Mumbai

October 7, 2010

The students visited the mall and saw the various facilities available and the many outlets at the mall. A feedback session was conducted in detail and experiences of the students was taken through a brainstorming session, on 09th October, 2010.The first thing most students mentioned were the many products that are available under one roof. After much thought and support from Christopher Quadros the following points were uncovered: The huge space that the mall occupies The many staff members engaged in work and the fascination of seeing them in uniform Supervisors and management staff .

The many job opportunities that are created Music creates the ambience and also offering the customer the comfort of shopping, in turn cajoling the customers to spend more time and money. This enlightened the students.

Facilities such as air condition, stroll, automated billing through bar code system, help yourself facility in order to choose what the customer may want, etc. Facilities such as gaming i.e. bowling alley, snooker and other games, restaurants, outlets – Mc Donald’s and ice cream parlors’. Brands like Marks and Spencer’s, Wills etc.

Security – through close circuit T.V’s Rewards to customers through various selling schemes like buy one get one free, bonus points and other attractions The students were amazed at this learning and will surely be enlightened to know more from future visits.


October 7, 2010
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