On September 28th,2013 students from the STeP center Vidyaranya, Bangalore went to Gopalan Mall Situated Cross road,Bangalore.
Total of 30 students along with 2 teachers from the center were present in the visit,they started with the entrance security counter. They saw how to check bags and look after the bag deposit counter. They also saw push carts and asked “for what are these carts used?” which they were answered that they help customer to carry large items that would otherwise be difficult to carry in a bag. Mr. Prabhu the Mall supervisor interacted with the students and shared the skill of managing customer. He also gave some important facts of retail management.Then the students learned how it helps the customer locate an item soon in the mall the students walked around in the aisle and observed these sections.
After seeing all things they ask question to people working there about salary, time and many things. At last they come to billing counter saw how they are doing the bar-code machine. The students saw a demo how an item is billed and what a bill looks like and what kind of details are printed on the bill. The students were very happy after visit.