On 27th October, 2015 students from STeP Center ADHAAR (Association for Development of Human Action and Rehabilitation), New Delhi went for an Exposure Visit to V3s East Center Mall at Vikas Marg Laxmi Nagar.
Total of 32 students were present for the exposure visit. Mr. Aseem Surjeet Meitei, Unit Head, Stanmax and Ms. Tishu Kohli, HR manager, shared the skill of managing customers. Firstly, they entered Stanmax, Max Standard Stores Private Limited; Mr. Aseem Surjeet Meitei interacted with the students and shared the experience of Retail Management. He also gave some important facts of Retail management. While visiting the store, they observed certain aspects such as how to check hygiene and how to deal with customers for retail sector.
Secondly, they entered Big Bazaar; Ms. Tishu Kohli interacted with the students and shared the experience of HR. She also briefed some important facts of HR Management. When students visiting the clothes section; they observed that the items were divided into separate sections which helped the customers to locate an item eaisly. After that the students visited the billing counter and observed the process of billing and bar code reading which is marked on the product. Further, the students visited the help desk counter and silently listened to the customer queries and responses of the executives.
After observation, students asked several questions which were promptly answered by the Ms. Tishu Kohli and Mr. Aseem Surjeet. At the end of the visit students were very happy and learned many new things through this visit. They look forward to get employed in this sector soon.