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Providing comprehensive healthcare services slum dwellers in Ahmedabad

The capital city of Gujarat – Ahmedabad has approximately 2500 slums, housing around 1.5 million people. Although the city has a good network of public and private healthcare facilities, challenges still remains in addressing the growing demands of health needs from a heterogeneous group of people. The most poorly served are those who live in slums. The growing influx of migrants into the slums of the city has added to the demands on the limited health facilities, leading to further worsening of the status of health in the city.

Majority of the population living in the urban slums are involved in construction work, vegetable vending, rag picking, factory jobs etc. With an average annual income that is too low, these families hesitate to save for or make health expenditures. Illiteracy, lack of health-seeking behaviour, unhygienic living conditions, etc. are some of the reasons of the increase in many preventable diseases in these areas.

Intervention

In order to take care of the healthcare needs of the underprivileged population, Smile Foundation intervened and launched a Smile on Wheels project in Ahmedabad. The project being implemented was initiated in 2013 in partnership with Rotary Club of Ahmedabad Airport Charitable Trust.

The objective of the project is to provide comprehensive mobile health care services to underprivileged community in Ahmedabad’s urban slums with special focus on women and children. Through a well-structured service delivery system, the Smile on Wheels is committed to provide promotive, preventive and curative health services to the beneficiaries.

On a regular basis, awareness sessions on preventable diseases like TB, HIV, RTI/ STI, and also basic health & hygiene are being conducted in different locations. The mobile hospital is staffed with a qualified doctor, nurse, lab technician, pharmacist, community mobilizer and project coordinator. Besides medical consultation and diagnosis, the people are also provided with free of cost medicines and lab testing facilities. Emphasis is given to preventive and promotive measures, to cultivate a health-seeking behaviour in the community.

Project Highlights

  • A total of approximately 16,000 beneficiaries are being reached per year through organizing Promotive, Preventive and Curative services through qualified health professionals.

  • Awareness on hygiene & sanitation, breast feeding, family planning methods, nutrition and balanced diet among children & women, counselling support to individuals and families are conducted on regular basis in the target areas.

  • With special focus on women and mothers, immunization – mother & child, antenatal and postnatal services, growth monitoring, distribution of iron, folic acid and calcium tablets, and supply of nutrition supplements are conducted.

  • OPD services for common diseases/illnesses including communicable diseases, ENT, dental, ophthalmic, etc. are conducted. In the Smile on Wheels, minor surgery/dressing of wounds, and basic pathological services (Blood, Urine, etc.) are carried out.

IMPACT

A TOTAL 168 OPDS ORGANIZED

TOTAL NUMBER OF FEMALE AND CHILD BENEFICIARIES WERE 5018

THE NUMBER OF VILLAGES/SLUMS COVERED WAS 6

A TOTAL OF 7475 PEOPLE BENEFITED FROM THE HEALTH CARE SERVICES PROVIDED

Privacy Policy - Smile Foundation

Information Gathering

1. Smile Foundation collects information from the users in a number of ways, for example when the user:

  • Makes a donation
  • Signs up for a campaign
  • Signs up to stay updated

2. While forwarding a donation for Smile Foundation the well-wishers have to submit some personal information as it would help us ensuring genuine contributions:

  • Your name
  • Your email and mailing address
  • Your telephone number
  • Your payment processing details
  • Any other data as required

3. Smile Foundation does not collect or record the user’s personal information unless he/she chooses to provide it.

Use of Personal Information

1. General browsing of Smile Foundation website is anonymous and it does not register the user’spersonal information except the time, date and place of visits and the name of internet service provider. This data is used only for statistics and diagnosis.

2. By signing up for various services offered by Smile Foundation, the user explicitly authorizes us to collect information based on the user’s usage. The information is used to help provide a better experience to the user and is used as per the user’s specified instructions.

3. Smile Foundation keeps the user information strictly confidential and this information is secured safely. All relevant information collected through Smile Foundation website is handled and used by internal and/or authorized officials only. It is nevershared with any external agencies or third party individuals.

4. Smile Foundation uses the information givento it in the following ways:

  • To keep an accurate record of all the donations received
  • To update users about its happenings and developments through bulletins and newsletters, with an option of not to subscribe for the same
  • To make sure the user is receiving the most appropriate and relevant information
  • To find out more about the people who are visiting the Smile Foundationwebsite, donating, or joining its campaigns

5. Usually, Smile Foundation does not store user data. In case of specific sign-ups, the data is stored as per user request. The user can opt to delete all the information he/she has provided by simply requesting such by mail. All information, without exception, will be deleted in two working days.

Privacy of e-mail lists

Individuals who join Smile Foundation’s mailing lists via its website or through its campaigning engagements are added to its email database. Smile Foundation does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Cookie Policy

1. Cookies are pieces of electronic information which will be sent by Smile Foundation when a user visitsthe website. These will be placed in the hard disk of the user’s computer and enable Smile Foundation to recognise the user when he/she visits the website again.

2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser’s settings to modify cookie behaviour as per individual behaviour.

3. If a user disables the use of cookies on the web browser, or removes or rejects specific cookies from Smile Foundation’swebsite or linked sites then he/she may not be able to use the website as it is intended.

Payment Gateway

1. SmileFoundation uses well-recognised and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that the donor’s browser is able to support.

2. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

External Web Services

1. Smile Foundation uses a number of external web services on its site to display content within its web pages. For example, to display video it uses YouTube. As with the social media buttons, Smile Foundation cannot prevent these sites, or external domains, from collecting information on the user’s consumption of the content embedded on its site.

2. The Smile Foundation website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.

3. Smile Foundation is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.

Changes to Privacy Policy

1. As and when the need arises, Smile Foundation may alter its privacy policy in accordance with the latest technology and trends. It will provide you with timely notice of these changes. The users may reach out to Smile Foundation if they have any queries about any changes made to its practices.

2. If you have any questions at all about Smile Foundation’s privacy policy, please write to us at: [email protected]

Refund and Cancellation Policy

Welcome to this web-site of SMILE FOUNDATION. We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

  • No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
  • No cash or refund of money will be allowed.
  • If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
  • Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women’s empowerment.
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SMILE FOUNDATION reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

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If these terms and conditions are not accepted in full, the use of this site must be terminated immediately. SMILE FOUNDATION for Social Welfare Service is a registered at

161 B/4, 3rd Floor, Gulmohar House
Yusuf Sarai Community Centre
New Delhi-110049
Phone : +91-11-43123700

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