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National-level Management Development Programme for CBOs

New Delhi, 10 Nov 2023: A unique management development programme for community-based organisations (CBOs) from four states and an UT was organized in New Delhi under Change the Game Academy (CtGA) initiative. The objective of the programme was to make them self-sustainable in their respective local areas. 

Smile Foundation, in association Wilde Ganzen Foundation, the Netherlands has co-created the global capacity development programme named Change the Game Academy India.

Fourteen selected CBO representatives from the states of Tamil Nadu, West Bengal, Madhya Pradesh, Odisha and the UT of Chandigarh were included in the residential training programme.

The motto of Smile Foundation’s larger Empowering Grassroots endeavour is ‘helping community-based organisations become locally sustainable’.  

Smile Foundation provides a range of courses and modules for social entrepreneurs and local welfare initiatives in order to help them become self-sustainable. It includes good governance, leadership, project management, communication, resource mobilisation, and local fundraising. 

‘It is a great honour to be part of the training programme organised by Smile Foundation. So many wonderful and good experiences from across India about local fundraising and self-sustainability were showcased. These will also be useful in other parts of the worlds”, said Ms. Rachida Boukhriss, Project Manager, Wilde Ganzen, Netherlands. 

The third-party impact evaluation study on Smile Foundation’s Empowering Grassroots initiative reveals that 60 % of the trained CBOs now have dedicated fundraising teams, and 85 % of them have increased their local fundraising activities over the years. As many as 75 % organisations have published their annual reports, 75 % organisations have expanded their donor base, whereas 95 % CBOs successfully raised funds from individual donors.

“These trainings have been enabling CBOs greatly as they ensure the last-mile delivery of government welfare schemes and policies to the communities, besides doing grassroots work. This training programme on local fundraising will ensure the local organisations become more efficient, scale up their welfare work, besides making social projects sustainable locally,” Said Ms. Sarita Pradhan, Head – Empowering Grassroots, Smile Foundation.  

Traditionally, the Indian development sector has depended on large corporations, multinationals or international grant-making institutions for its major funding. However, these sources have often been out of reach for local social initiatives. With progressive policies, a rising middle class (prospective donors) and the path-breaking CSR mandate, several new doors have suddenly opened up for community-based organisations in India.

Smile Foundation’s Empowering Grassroots programme is designed to help such grassroots social initiatives become locally sustainable, without dependency on foreign resources. Aligned with the Government of India’s “Atmanirbhar Bharat” mission, Empowering Grassroots programme aims to help CBOs to become more efficient, scale up their welfare activities and enables them to tap locally available resources in order to ensure long-term sustainability of the social projects.

Smile Foundation has so far trained approximately 1,000 community-based organisations across India, out of which 400 have become self-sustainable locally, playing their small yet significant roles on the path to nation-building. 

Smile Foundation is a national-level development organization directly benefitting over 1.5 million children and their families every year, through more than 400 welfare projects on education, healthcare, skilling, and women empowerment, in over 2,000 remote villages and urban clusters across 27 states of India. Please visit www.smilefoundationindia.org

Privacy Policy - Smile Foundation

Information Gathering

1. Smile Foundation collects information from the users in a number of ways, for example when the user:

  • Makes a donation
  • Signs up for a campaign
  • Signs up to stay updated

2. While forwarding a donation for Smile Foundation the well-wishers have to submit some personal information as it would help us ensuring genuine contributions:

  • Your name
  • Your email and mailing address
  • Your telephone number
  • Your payment processing details
  • Any other data as required

3. Smile Foundation does not collect or record the user’s personal information unless he/she chooses to provide it.

Use of Personal Information

1. General browsing of Smile Foundation website is anonymous and it does not register the user’spersonal information except the time, date and place of visits and the name of internet service provider. This data is used only for statistics and diagnosis.

2. By signing up for various services offered by Smile Foundation, the user explicitly authorizes us to collect information based on the user’s usage. The information is used to help provide a better experience to the user and is used as per the user’s specified instructions.

3. Smile Foundation keeps the user information strictly confidential and this information is secured safely. All relevant information collected through Smile Foundation website is handled and used by internal and/or authorized officials only. It is nevershared with any external agencies or third party individuals.

4. Smile Foundation uses the information givento it in the following ways:

  • To keep an accurate record of all the donations received
  • To update users about its happenings and developments through bulletins and newsletters, with an option of not to subscribe for the same
  • To make sure the user is receiving the most appropriate and relevant information
  • To find out more about the people who are visiting the Smile Foundationwebsite, donating, or joining its campaigns

5. Usually, Smile Foundation does not store user data. In case of specific sign-ups, the data is stored as per user request. The user can opt to delete all the information he/she has provided by simply requesting such by mail. All information, without exception, will be deleted in two working days.

Privacy of e-mail lists

Individuals who join Smile Foundation’s mailing lists via its website or through its campaigning engagements are added to its email database. Smile Foundation does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.

Cookie Policy

1. Cookies are pieces of electronic information which will be sent by Smile Foundation when a user visitsthe website. These will be placed in the hard disk of the user’s computer and enable Smile Foundation to recognise the user when he/she visits the website again.

2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser’s settings to modify cookie behaviour as per individual behaviour.

3. If a user disables the use of cookies on the web browser, or removes or rejects specific cookies from Smile Foundation’swebsite or linked sites then he/she may not be able to use the website as it is intended.

Payment Gateway

1. SmileFoundation uses well-recognised and proven technology for payments. Payment information is transferred by the use of an SSL connection which offers the highest degree of security that the donor’s browser is able to support.

2. Several layers of built-in security, including an advanced firewall system, encryption of credit card numbers, and use of passwords, protect the collected information.

External Web Services

1. Smile Foundation uses a number of external web services on its site to display content within its web pages. For example, to display video it uses YouTube. As with the social media buttons, Smile Foundation cannot prevent these sites, or external domains, from collecting information on the user’s consumption of the content embedded on its site.

2. The Smile Foundation website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.

3. Smile Foundation is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.

Changes to Privacy Policy

1. As and when the need arises, Smile Foundation may alter its privacy policy in accordance with the latest technology and trends. It will provide you with timely notice of these changes. The users may reach out to Smile Foundation if they have any queries about any changes made to its practices.

2. If you have any questions at all about Smile Foundation’s privacy policy, please write to us at: [email protected]

Refund and Cancellation Policy

Welcome to this web-site of SMILE FOUNDATION. We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

  • No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
  • No cash or refund of money will be allowed.
  • If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
  • Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women’s empowerment.
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If these terms and conditions are not accepted in full, the use of this site must be terminated immediately. SMILE FOUNDATION for Social Welfare Service is a registered at

161 B/4, 3rd Floor, Gulmohar House
Yusuf Sarai Community Centre
New Delhi-110049
Phone : +91-11-43123700

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