The youth comprises over one-third of the Indian population which in turn constitutes a major part of the labour force of the country. The number of underprivileged youth in India who lacks education and proper guidance is so huge that according to the reports of the Financial Express “Only 15%of the young graduates passing out of colleges are employable; the rest are branded ‘unemployable’.”

Smile Twin E- learning Programme (STeP) is such an initiative of Smile Foundation that aims at creating a pool of young and independent people, from a section of underprivileged youth, through skill enhancement in tandem with market requirements. It is an effort towards bridging the gap between demand and supply of skilled manpower in the fast emerging services and retail sectors of modern India.

This national level programme trains the urban underprivileged youth in English Proficiency, Basic Computer Education and Soft Skills for enhancing their prospects of employment in the fast expanding retail, hospitality and BPO sectors.

So far, more than 22,600 youth have been trained and 14,500 have been placed in over 150 brands through 91 operational projects across India.

Inspiring Stories From Ground



“Smile has given me hope and STeP has helped me dream big.”

Fathima’s father, a hard working man worked day and night to feed his family and educate his children. Fathima has two sisters who are still studying and after Fathima passed her 12th standard it became very hard for her father to support the education of all three of his daughters. Fathima as a result dropped further studies and began looking for a job.

Her lack of technical knowledge and English speaking skills proved to be a major hurdle. She struggled to find a good job until she found out about Smile Foundation’s STeP programme from a friend. Fathima enrolled for the six months course and honed her English speaking skills and computer skills. The personality development classes helped her groom her manners. Armed with this set of skills Fathima landed a job as Computer Operator cum sales person at a well known jewelry shop.

Fathima now helps her father in managing the household and providing for her sisters’ education. And is thankful to STeP for infusing confidence and zeal to work hard, in her.

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