STeP centre in Bhopal took the Smile Twin E-learning students to D.B. City for exposure visit on 11th November 2010. Total 7 students (Boys – 3, Girls – 4) were taken by STeP centre coordinator and faculties. STeP students were surprised to see such a big mall in Bhopal. There were six floors in the DB City. All the floors were seen by the students and they were seeing the first time such a big mall and they were enjoyed the visit. They were asking many questions to the seller of each department and they were given them explanation. The students were saying that first time they are seeing the electric lift and they were frightened to get in first time, after that they were used to and happy to get in. We have also showed them how the staff work and make the bills etc. and how to talk with the customers friendly. The students were learned many things from the staff. They showed all mall and given the explanation of the mall. There were many students, families; children all were come to see the mall again.
All the students were excited to see a huge organization and their working style. After seeing the working condition the children have understood to how to work, how team workers are working and their responsibilities in the department. They have understood many things after seeing the mall. At present they have learned many things after the visit different items, their selling procedure, how to talk to customers, how to make the bills, how to behave to customers. Then after seeing the security department they were asking why there is so many checking and we were explained for the security reason. All this were new to all of them.
Exposure visit to DB Mall helped the students to understand the basics of organized retailing and opportunities for youth to get employment. They also had an opportunity to learn how products are advertised and exhibited by various vendors and the theory behind each display formats.