Information Gathering
1. Smile Foundation collects information from the users in a number of ways, for example when
the user:
Makes a donation
Signs up for a campaign
Signs up to stay updated
2. While forwarding a donation for Smile Foundation the well-wishers have to submit some
personal information as it would help us ensuring genuine contributions:
Your name
Your email and mailing address
Your telephone number
Your payment processing details
Any other data as required
3. Smile Foundation does not collect or record the user’s personal information unless he/she
chooses to provide it.
Use of Personal Information
1. General browsing of Smile Foundation website is anonymous and it does not register the
user'spersonal information except the time, date and place of visits and the name of
internet service provider. This data is used only for statistics and diagnosis.
2. By signing up for various services offered by Smile Foundation, the user explicitly
authorizes us to collect information based on the user's usage. The information is used to
help provide a better experience to the user and is used as per the user’s specified
instructions.
3. Smile Foundation keeps the user information strictly confidential and this information is
secured safely. All relevant information collected through Smile Foundation website is
handled and used by internal and/or authorized officials only. It is nevershared with any
external agencies or third party individuals.
4. Smile Foundation uses the information givento it in the following ways:
To keep an accurate record of all the donations received
To update users about its happenings and developments through bulletins and newsletters,
with an option of not to subscribe for the same
To make sure the user is receiving the most appropriate and relevant information
To find out more about the people who are visiting the Smile Foundationwebsite,
donating, or joining its campaigns
5. Usually, Smile Foundation does not store user data. In case of specific sign-ups, the data
is stored as per user request. The user can opt to delete all the information he/she has
provided by simply requesting such by mail. All information, without exception, will be
deleted in two working days.
Privacy of e-mail lists
Individuals who join Smile Foundation’s mailing lists via its website or through its
campaigning engagements are added to its email database. Smile Foundation does not sell,
rent, loan, trade, or lease the addresses on our lists to anyone.
Cookie Policy
1. Cookies are pieces of electronic information which will be sent by Smile Foundation
when a user visitsthe website. These will be placed in the hard disk of the user’s
computer and enable Smile Foundation to recognise the user when he/she visits the
website again.
2. The user can configure his/her browser so that it responds to cookies the way he/she
deems fit. For example, you make want to accept all cookies, reject them all or get
notified when a cookie is sent. The users may check their browser’s settings to modify
cookie behaviour as per individual behaviour.
3. If a user disables the use of cookies on the web browser, or removes or rejects
specific cookies from Smile Foundation’swebsite or linked sites then he/she may not be
able to use the website as it is intended.
Payment Gateway
1. SmileFoundation uses well-recognised and proven technology for payments. Payment
information is transferred by the use of an SSL connection which offers the highest
degree of security that the donor’s browser is able to support.
2. Several layers of built-in security, including an advanced firewall system, encryption
of credit card numbers, and use of passwords, protect the collected information.
External Web Services
1. Smile Foundation uses a number of external web services on its site to display content
within its web pages. For example, to display video it uses YouTube. As with the social
media buttons, Smile Foundation cannot prevent these sites, or external domains, from
collecting information on the user’s consumption of the content embedded on its site.
2. The Smile Foundation website contains links to other websites for the benefit of its
visitors. This Privacy Policy does not apply to such other websites.
3. Smile Foundation is not expressly or impliedly responsible for, or liable to any loss
or damage caused to a user by the collection, use and retention of Personal Information
by such website in any manner whatsoever. It is important that the users review the
privacy policies of all websites they visit before disclosing any information to such
websites.
Changes to Privacy Policy
1. As and when the need arises, Smile Foundation may alter its privacy policy in
accordance with the latest technology and trends. It will provide you with timely notice
of these changes. The users may reach out to Smile Foundation if they have any queries
about any changes made to its practices.
2. If you have any questions at all about Smile Foundation’s privacy policy, please write
to us at: [email protected]
Refund and Cancellation Policy
Welcome to this web-site of SMILE FOUNDATION. We make public our policy on refund and
cancellation of donations received for the social cause on payment gateway as
under:-
No refund/cancellation for the donated amount by any donor will not be entertained, the
online donations through the online payment gateway.
No cash or refund of money will be allowed.
If any in-kind support received by the donor from any where the material will be reached
to the poorest of the poorer communities.
Once received the donation for a cause will not be refunded to the donor. No
cancellation to be made. The donation will be used for the community development,
children education or women’s empowerment.
Terms and Conditions
Use of this site is provided by SMILE FOUNDATION subject to the following Terms and
Conditions:
SMILE FOUNDATION reserves the rights to change these terms and conditions at any time by
posting changes online. Your continued use of this site after changes are posted constitutes
your acceptance of this agreement as modified.
You agree to use this site only for lawful purposes, and in a manner which does not infringe
the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
This site and the information, names, images, pictures, logos regarding or relating to SMILE
FOUNDATION are provided “as is” without any representation or endorsement made and without
warranty of any kind whether express or implied. In no event will SMILE FOUNDATION be liable
for any damages including, without limitation, indirect or consequential damages, or any
damages whatsoever arising from the use or in connection with such use or loss of use of the
site, whether in contract or in negligence.
SMILE FOUNDATION does not warrant that the functions contained in the material contained in
this site will be uninterrupted or error free, that defects will be corrected, or that this
site or the server that makes it available are free of viruses or bugs or represents the
full functionality, accuracy and reliability of the materials.
Copyright restrictions:
Commercial use or publication of all or any item displayed is strictly prohibited without
prior authorization from SMILE FOUNDATION. Nothing contained herein shall be construed
as conferring any license by SMILE FOUNDATION to use any item displayed.
Documents may be copied for personal use only on the condition that copyright and source
indications are also copied, no modifications are made and the document is copied
entirely. However, some documents and photos have been published on this site with the
permission of the relevant copyright owners (who are not SMILE FOUNDATION). All rights
are reserved on these documents and permission to copy them must be requested from the
copyright owners (the sources are indicated within these documents/photographs).
SMILE FOUNDATION takes no responsibility for the content of external Internet sites.
Other websites that we link to are owned and operated by third parties and SMILE
FOUNDATION has no control over them. The fact that we include links to other websites
does not mean that SMILE FOUNDATION approves of or endorses any other third party
website or the content of that website. We accept no liability for any statements,
information, products or services that are published on or are accessible through any
websites owned or operated by third parties.
Any communication or material that you transmit to, or post on, any public area of the
site including any data, questions, comments, suggestions, or the like, is, and will be
treated as, non-confidential and nonproprietary information.
If there is any conflict between these terms and conditions and rules and/or specific
terms of use appearing on this site relating to specific material then the latter shall
prevail.
These terms and conditions shall be governed and construed in accordance with the laws of
India.
If these terms and conditions are not accepted in full, the use of this site must be
terminated immediately.
SMILE FOUNDATION for Social Welfare Service is a registered at
161 B/4, 3rd Floor, Gulmohar House
Yusuf Sarai Community Centre
New Delhi-110049
Phone : +91-11-43123700
+91 8178468746 
roopam.dhir@smilefoundation.email
