Governance &  Credibility of NGOs in India


Good Governance

Smile Foundation believes in and encourages good governance.

The entire management process of the organisation is based on the principle of good governance.

The policy of good governance followed by Smile Foundation can be defined briefly as per following stages:

  1. Making Policies & Decisions

Smile Foundation, from the inception itself, works on a delegated work environment. Each and every person in the organization is involved in the process of decision making in a scientifically designed system.

Making Policy & Decision in the Foundation are done through a four tier system.

a. Departments & Divisions

Monthly review meetings are held for each division and department regularly.

The Executive Committee manages the Foundation’s operation directly and it reports to the Board of Advisors. Members of this committee are professionals working with Smile Foundation and usually it includes a member from the Board of Advisors.

The Executive Committee of Smile Foundation holds a meeting each Quarter (every three months) and looks after day to day management.

The Board of Advisors comprises of technically competent people from diverse backgrounds and expertise. The body is formed for a period of one year and a few independent members with eminence and reputation are nominated each year. Members of this board also meet once every Quarter.

The Board of Advisors advises the Trustees of Smile Foundation, taking regular inputs from the Executive Committee.

The Board of Trustees sets the vision and broad guidelines for the Foundation and ensures good governance in liaison with the Board of Advisors; although, the Board of Trustees is not involved in the day to day operation of Smile Foundation.

  1. Credibility Alliances Norms

Smile Foundation encourages its partners to follow Credibility Alliances norms for ensuring good governance in the development sector. Smile also follows the same.

The Foundation strives to build capabilities of its grassroots NGO partners towards good governance.

 

  1. Management, Monitoring & Auditing System

Smile Foundation has a three tier audit system to ensure that funds are utilized to the optimum level in an accountable manner.

    1. Concurrent Audit System – Conducted throughout the year
    2. Project Audit System – is followed to assess and ensure impact of the investment and proper use of money by its NGO partners and projects
    3. Statutory Audit – is held by the statutory auditor for finalization of balance sheet and statement of affairs. This is also done to comply with standard statutory norms.

Audit reports are discussed with the Advisory Body and the Executive Committee to take suitable and necessary steps if required.

  1. Use of Technology for Good Governance
a) Online Monitoring System

Smile Foundation advocates use of technology for ensuring impartial monitoring and to cut down over head cost.

Smile has already started the system in few of its national level projects. Gradually, all its projects will be compatible with this system. The biggest challenges so far have been lack of access to technology in remote project areas and lack of working knowledge among grassroots NGO partners. The Foundation is taking up the task of building capacities of all its NGO partners and project staffs.

b) Management Information System (MIS)

A monthly MIS is prepared and analyzed by the MIS Officers and it is submitted and discussed in Executive Committee meetings for assessing the operational activities and to do future planning.

c) Accounting System

With increasing use of relevant technology in each division and department, along with projects, both quantitative and qualitative MIS are managed technologically.

The Accounts Team of Smile Foundation consists of competent and qualified accounts professionals. The accounts are maintained on daily basis through advanced and updated computerized systems. The same is also analyzed and checked periodically by the internal control system and Internal Auditor, in compliance with standardized HR and Management Policy.

d) Future Technology

Smile Foundation is developing a relevant technological system for beneficiaries data management and video conferencing method which will link all its offices and projects.

Through this system, each and every beneficiaries from all Smile projects could be tracked and monitored conveniently and in a cost effective way. The same will also help ensure complete accountability in the welfare initiatives.

  1. People Management
Our people are our assets.
Smile Foundation believes in a democratic and participatory work culture.

Appraisal and review system is conducted twice a year in a democratic way to identify the future leaders of the organization.

  1. Education Support

Smile Foundation encourages its employees to take up higher studies so that they emerge as future leaders and grow individually as well as professionally.

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Smile Foundation turns seven on Feb. 21, 2008.
Click here for the journey

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