Healthcare at the Doorsteps of the Urban Poor in Delhi

A Smile Foundation-AEGIS Initiative

Aegis, a 100% subsidiary of the US$ 50 billion Essar Group, is a thought leader in the customer interaction services segment managing varied modes of customer contact from the stage of opportunity estimation for a product or service in a given market through to analyzing and reporting the customer behavior in a live environment. As part of its bouquet of services offered to clients, Aegis provides multichannel customer contact management services with database management, analytical services and market intelligence to global leaders in vertical segments. Aegis utilizes over 19,000 personnel located across the global to deliver service excellence with state-of-the-art technology and a global delivery footprint.
Aegis is a leader in customer care and acquisition for over three decades, Aegis has a track record in bringing both process and technology inn74ovation to the industry. Today, several Fortune 500 clients trust Aegis to manage their customer interaction processes.

Aegis Values
Our Philosophy is Simple
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“Our commitment to being a deeply responsible company contributing positively to our communities and environment is so important to Aegis that it’s become an extended part of our vision as ‘Happy World.’ We are happy to see over 3400 employees contributing their time and money towards Smile on Wheels - a small step but a big impact.”

- Sudhir Agarwal, COO Aegis

Aegis is a thought leader in the customer interaction services segment managing varied modes of customer contact from the stage of opportunity estimation for a product or service in a given market through to analyzing and reporting the customer behaviour in a live environment. As part of its bouquet of services offered to clients, Aegis provides multichannel customer contact management services with database management, analytical services and market intelligence to global leaders in vertical segments. Aegis utilizes over 19,000 personnel located across the global to deliver service excellence with state-of-the-art technology and a global delivery footprint.

As a socially conscious organization 3400 Aegis employees are supporting through their contributions towards Smile on Wheels project in Delhi NCR.

The Smile on Wheels project in Delhi was launched on June 10, 2008 by Ms. Renuka Chowdhury, Union Minister for Women & Child Development, Govt. of India. It is operational in Delhi and surrounding areas aiming to cover minimum 30 slums with 1.5 lakh beneficiaries.

Smile on Wheels is a national level mobile hospital programme from Smile Foundation which takes affordable medical services to the doorsteps of underprivileged rural and urban population, with focus on children and women.

As many as eight Smile on Wheels mobile hospitals are operational in as many locations in India. The stations include Pune (Maharashtra), Bhilai (Chhattisgarh), Cuttack-Jagatsinghpur (Orissa), Kolkata (West Bengal), Chennai (Tamil Nadu), Uttar Pradesh, Roorkee (Uttarakhand), and Delhi NCR (National Capital Territories).